Privacy Policy

Privacy Policy

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1. Controller

The controller responsible for data processing on this website is: Velcuno UG (haftungsbeschränkt) Am Kühberg 18 64720 Michelstadt-Rehbach, Germany

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Email: info@hellonalify.com
Phone: +4940808057659

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2. What This Policy Covers

This policy explains what personal data we collect when you visit hellonalify or place an order, why we collect it, and what rights you have regarding your data under the General Data Protection Regulation (GDPR).

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3. Data We Collect When You Place an Order

When you place an order, we collect the information needed to process it, including your name, delivery address, email address, and, where applicable, phone number. Payment details are collected and processed directly by our payment service providers; we do not store your full payment card or account information ourselves. We process this data to fulfil the contract with you, under Article 6(1)(b) GDPR.

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4. Data We Collect When You Visit Our Website

Like most websites, our server automatically records certain technical information each time you visit, such as your IP address, browser type, the date and time of access, and the pages you request. This is necessary to operate our website securely and reliably, and is processed under our legitimate interest in a functioning, secure website (Article 6(1)(f) GDPR).

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5. Sharing Your Data

We share your data only where necessary to fulfil your order, for example with the delivery company that ships your package and the payment service provider that processes your payment. We do not sell your personal data to third parties.

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6. How Long We Keep Your Data

We retain order related data for as long as required by German commercial and tax law, generally up to ten years. Data we are not legally required to retain is deleted once it is no longer needed for the purpose it was collected for.

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7. Cookies

We use cookies that are technically necessary for our shop to function correctly, for example to remember the contents of your shopping cart. These are placed on the basis of our legitimate interest under Article 6(1)(f) GDPR. You can control or delete cookies through your browser settings at any time.

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8. Your Rights

Under the GDPR, you have the right to:

• request access to the personal data we hold about you

• request correction of inaccurate data

• request erasure of your data, where legally permissible

• request restriction of processing

• receive your data in a portable format

• object to processing based on our legitimate interest

• lodge a complaint with a data protection supervisory authority

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To exercise any of these rights, contact us at info@hellonalify.com.

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9. Data Security

We use appropriate technical and organizational measures, including encrypted transmission of data, to protect your personal data against unauthorized access, loss, or misuse.

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10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page.